What to look for when hiring a security company
Finding a professional security company to protect your business or property, that is the best fit for your requirements, is an important decision. Here are the top questions you should ask before hiring any private security company.
Finding a professional security company to protect your business or property, that is the best fit for your requirements, is an important decision.
When engaging a professional security company, insist on a written quote &/or contract. Verify that the contract spells out the commitment requirements of both sides and does so clearly and concisely. Understand exactly what is and is not included.
Ask lots of questions!
Are they locally owned or part of a franchise? Is the company focussed on delivering security services?
Here are 15 top questions you should ask before hiring any private security company.
- Does the company have experience working with clients similar to yourself?
- Do they have the required operating licenses?
- What type of ongoing training do they carry out?
- How do they handle emergency situations?
- What are their prices?
- How long have they been in business?
- Do they have Public Liability Insurance?
- Is the company well managed?
- Does the security company have a good reputation?
- Do they have a certified QMS, WHS and EMS management systems?
- Public Liability to $20 million?
- Professional Indemnity to $10 million?
- Have they had any adverse findings made against them by either FairWork Commission or SLED (Security Licensing Enforcement Directorate) or are they the subject of a current unresolved matter?
- Are they Award Wage compliant?
- When they present the invoice will they also supply a Statutory Declaration under Section 118 Industrial Relations Act 1996 that all wages and entitlements due and payable under the service supplied have been paid?
We want to help you make the right decision before hiring a security company to provide security guards for your site or business.
To help you find a reliable, professional, qualified and experienced security service provider take our quick quiz now and ensure your current security company is providing 100%.